Latest Receptionist Job in Kenya

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Latest Receptionist Job in Kenya

Our client is fast becoming a lead in luxury living. They currently operate luxury serviced apartments and soon will be opening a luxury boutique hotel. They seek to hire a highly professional and customer service oriented individual to create an excellent guest experience. He/She should be an ambassador for the brand and the hotel.

Industry: Hospitality
Location: Nairobi
Gross Salary: 25k-35k

Responsibilities

  • Greet, register, and assign rooms to guests
  • Assist in bookings and reservations
  • Operate the switchboard
  • Attend to all routes of room bookings, such as online, phone, and in person.
  • Maintain orderliness and cleanliness at the front area
  • Answer telephonic and in-person queries related to the hotel services and resolve any issues
  • Process guests’ check ins and outs
  • Prepare and complete room and restaurant bills
  • Assist guests’ in storing valuables in secure deposit box
  • Liaise with other departments of hotel
  • Handle payments through cash, cheques and credit cards

Qualifications

  • A diploma in Business Management
  • Must have at least 2 years experience working in a hotel, preferably as a receptionist
  • Excellent Communication skills
  • Good Customer service skills
  • Good interpersonal skills.
  • Must be orderly.
  • Ability to multi-task.
  • Good crisis management skills

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Receptionist – Boutique Hotel) to vacancies@corporatestaffing.co.ke before 16th March 2018.

Kindly indicate current/last salary on your CV

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