Transport Manager Job in Kenya

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Job Title:Transport Manager

Company: FCm Travel Solutions – Kenya

Location: Nairobi, Kenya


FCm Travel Solutions – Kenya (trading as Charleston Travel Ltd) is seeking a Transport Manager to effectively assist in the administration of our transport office by providing service excellence through exceptional people management skills and competence in fleet management.

Duties and Responsibilities

  • Supervision and oversight of a mid-size transport department ensuring all processes and procedures are adhered to;
  • Customer service excellence; ensure all clients’ expectations as per transport SLAs are met and exceeded and complaints and crises are resolved within the set timelines;
  • Correct allocation of drivers in the schedule and ensuring proper briefing of drivers with the final transfer Schedule for execution;
  • Ensure Transfer Schedule is circulated to relevant staff at the scheduled time;
  • Ensure that Company fleet is well maintained and serviced and proper inventory of revenue, expenditure and administrative records are kept;
  • Ensure that services offered are authorized/approved for and fully supported with the requisite documentation;
  • Ensure that Company vehicles are compliant to all applicable transport policies, legislation and procedures and used in accordance with Company rules and regulations;
  • Responsible for optimal utilization of transport department resources and ensure that the department operates within budget;
  • General administration of the transport office; ensure personal hygiene and grooming of drivers and other transport department staff as well as cleanliness of all company vehicles as per ISO, company and client standards;
  • Evaluation of competency gaps, identify training requirements, improvement of training programs for Transport staff and recommend to HR;
  • Ensure overall HR management of transport office, including monthly staff meetings, shift rooster, off schedules, annual leaves and timely appraisals


The successful candidate will have:

  • Should have a degree in Business related studies
  • Diploma in Logistics and Fleet Management will be an added advantage
  • Minimum 5 years’ relevant working experience preferably in fleet management
  • Should have excellent customer service skills
  • Must be computer literate
  • Have strong leadership skills
  • Have energy & ability to work odd hours
  • Excellent communication & interpersonal skills
  • Excellent organization skills and attention to detail
  • Must be proactive and able to “think on their feet”
  • Must be a team player and able to work well under pressure
  • Fast learner and possess a lot of drive and passion for the job.

Charleston Travel Ltd is an equal opportunity employer.

If your background, experience and competencies match the above specifications please send a cover letter, your detailed CV indicating daytime telephone numbers, address and names of three referees to to reach us not later than 27th April 2018.

Applications will be reviewed on a rolling basis

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