Kenya: Information Management Officer- MiMOSA

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Organization: International Organization for Migration
Country: Kenya
Closing date: 27 Jun 2018

Call for Applications

Position Title : Information Management Officer- MiMOSA

Duty Station : Nairobi, Kenya

Classification : Professional Staff, Grade UG

Type of Appointment : Special short-term ungraded, Six months with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 27 June 2018

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading

UN agency in the field of migration, works closely with governmental, intergovernmental and

non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.


In 2017, the International Organization for Migration and the European Commission launched several IOM-EU External Actions to Support Migrant Protection and Reintegration of returnees funded by the EU Trust Fund (EUTF) for Africa and the Development Cooperation Instrument. In the framework of the EUTF-funded Reintegration Facility the IOM Regional Office for the East and Horn of Africa is looking for an Information Management Officer.

In the context of IOM’s global information management strategy, systems are being upgraded and expanded to ensure that all individuals assisted have their cases systematically stored and managed through a centralized, standardized system which allows unique cases to be tracked across different countries and access points. The expanded systems will also include processes to improve the assistance workflow and monitoring of the return and reintegration experiences and outcomes of returnees, as well as the assistance provided to all migrants in vulnerable situations assisted by IOM.

Under the direct supervision of the Regional Data Hub Coordinator and the overall supervision of the Regional EUTF Programme Coordinator, and, and in close coordination with the Migrant Protection Assistance (MPA) Division’s Senior Regional Thematic Specialist and Information Management Officer in Headquarters, the successful candidate will support the roll-out of IOM’s Migrant Management Operational Systems Application (MiMOSA) version 7.5 in the East and Horn of Africa as well as support with the development of harmonized tools for the collection and analysis of case management data related to Assisted Voluntary Return and Reintegration (AVRR) and migrant protection case management (including CT data).

Core Functions / Responsibilities:

  1. Support the roll out and application of MiMOSA 7.5 in East and Horn of Africa in particular for the use in EUTF funded migrant protection and reintegration programming.

  2. Oversee and assist missions with the compilation of regional case management data, including for regular reports required by IOM HQ as well as donors

  3. Provide technical and thematic guidance and support/train the IOM field missions in information management. In particular, support the expansion and ensure consistent use of MiMOSA across the missions in East and Horn of Africa, in line with relevant instructions and internal guidance notes. Deliver relevant trainings and follow-up trouble shooting for project staff and field colleagues in line with the Information Management training support.

  4. Develop data reports and data output functionality for MiMOSA (including monthly quantitative reports), meeting the requirements of internal and external stakeholders; work to include migrant assistance data in visual analytic applications.

  5. Develop ad hoc migrant assistance data collection activities to support field missions where necessary.

  6. Develop information and knowledge products on migrant assistance and protection based on internal and external needs and requirements.

  7. Identify and implement technical solutions related to data collection, analysis, and visualization of migrant assistance data, in line with best practices on data security and data protection, particularly through partnerships with the private sector, academic institutions, and other stakeholders.

  8. Ensure the field missions’ adequate and consistent use of Share Point once established.

  9. Liaise and coordinate with external stakeholders to inform their work by providing data on migrant assistance issues.

  10. Represent IOM in relevant national and international fora and participate in the relevant inter-agency working groups at regional and global level.

  11. Undertake duty travel, as necessary.

  12. Ensure that all data collection, storage, analysis and dissemination is in line with IOM’s data

Protection principles.

  1. Perform such other duties as may be assigned.

Required Qualifications and Experience:


• Master’s degree in Political Science, Economics, Public Health, Migration Studies, Computer Science or a related field from an accredited academic institution with two years of relevant professional experience; or

• University degree in the above fields with four years of relevant professional experience


• Experience in the development and management of databases and applications.

• Experience of other information management work desirable, including data verification, validation, classification, and transformation as well as data warehousing.

• Knowledge or experience of case management/customer relationship management systems desirable.

• Excellent qualitative and quantitative data analysis skills and demonstrated ability to produce high-quality research reports.

• Experience in the field of migrant assistance, particularly AVRR and protection.

• Proven ability to deliver technical training to different audiences.

• Experience in the use of database applications and statistical analysis tools


• Fluency in English is required. Working knowledge of French and/or Spanish is an advantage.

Desirable Competencies:


• Accountability – takes responsibility for action and manages constructive criticisms

• Client Orientation – works effectively well with client and stakeholders

• Continuous Learning – promotes continuous learning for self and others

• Communication – listens and communicates clearly, adapting delivery to the audience

• Creativity and Initiative – actively seeks new ways of improving programmes or services

• Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;

• Performance Management – identify ways and implement actions to improve performance of self and others.

• Planning and Organizing – plans work, anticipates risks, and sets goals within area of responsibility;

• Professionalism – displays mastery of subject matter

• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.

• Technological Awareness – displays awareness of relevant technological solutions;

• Resource Mobilization – works with internal and external stakeholders to meet resource needs of IOM.


Internationally recruited professional staff are required to be mobile. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

No late applications will be accepted.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements and security clearances.

How to apply:

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 27 June 2018 at the latest, referring to this advertisement.

For further information, please refer to:

In order for an application to be considered valid, IOM only accepts online profiles duly completed.

Only shortlisted candidates will be contacted. You can track the progress of your application on your personal application page in the IOM e-recruitment system.

Posting period:

From 14.06.2018 to 27.06.2018

Requisition: CFA 2018/29 (P) – Information Management Officer-MiMOSA (UG) – Nairobi, Kenya

(55531464) Draft

Posting: Posting NC55531465 (55531465) Released

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