Uganda: Monitoring, Evaluation and Learning Officer- Based in Yumbe-Open to Uganda Nationals Only

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Organization: Mercy Corps
Country: Uganda
Closing date: 03 Jul 2019

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Program / Department Summary

Mercy Corps is an international, non-governmental humanitarian relief and development agency with headquarters in the UK and USA operating in over 44 countries. The agency exists to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities. Mercy Corps’ work emphasizes community-led, market-driven interventions through public, private and civic sector partnerships. After more than a decade of operation in Uganda, the Mercy Corps country team has differentiated itself as a forward-thinking, market-driven agency, having implemented or currently implementing nearly 40 programs, valued at over $141 million, changing the lives of over 2.5 million Ugandans and refugees.

Mercy Corps Uganda has secured funding from the BlockChain Foundation in partnership with Binance Exchange to pilot crypto currency cash transfers for vulnerable refugees and Ugandan micro-entrepreneurial households in BidiBidi, with the aim of improving food security and livelihood opportunities. The project will target 366 households between June – November 2019, and at least 5 vendors, in a pilot project. The project will also focus on generating learning about the approach of using crypto-currency for cash transfers.

General Position Summary

The MEL Officer is expected to contribute to the quality assurance of program implementation, and ensure MC is collecting learning from this program to inform future scale up activities. S/he will contribute to the monitoring and evaluation functions related to tracking project progress and quality, collecting useful, timely and actionable information for management, and contribute to the frequent review, reflection and key learning process to improve performance. The MEL Officer will work closely with the MEL Manager on the BRIDGE program and/or the central level MEL Advisor, as well as with the Program Manager to develop and document M&E plans for the program and develop the data management systems. S/he will assist in implementing review and learning processes (e.g., complaints mechanisms, feedback loops, lessons learned documentation and sharing, etc.). S/he will work closely with partners and other stakeholders involved in program implementation in order to ensure a coherent and comprehensive program is implemented, lessons are learned and experiences shared across the various sectors and program teams.

Essential Job Responsibilities

Monitoring, Evaluation and Learning

● Contribute to development and management of project databases to facilitate timely information updates, data quality assurance, sharing of information and learning, etc.;

● Assist in the development of appropriate monitoring, tracking and reporting systems, tools and templates (including a M&E plan) that enhance monitoring of project outputs and quality, generate quality evidence on project impact and promote and ensure use of data for decision-making processes;

● Work with the MEL Manager/Advisor and Program teams to integrate M&E into ongoing project planning and implementation systems and ensure adherence to Mercy Corps M&E minimum standards;

● Coordinate with partner organizations to ensure data is collected on time and entered in a timely manner;

● Lead on data collection for assessments and evaluations;

● Support use of digital data collection for M&E needs wherever possible;

● Generate quality evidence on program impacts and promote use of data for decision-making processes;

● Conduct regular monitoring visits and spot checks to the different project locations;

● Support documentation of project progress through tracking attendance sheets, photos, etc.

● Share regular written reports on monitoring findings and program participants stories;

● Participate in Lessons Learned sessions and disseminate results across the teams.

Data Analysis and Reporting

● Support project team in data collection and data analysis;

● Liaise with other project teams and M&E staff as required to ensure that the project databases complement and align with each other. This will ensure that data on project outputs and project impacts are aligned and reported together;

● Coordinate with MEL Manager/Advisor and the project team to review indicator updates on a monthly basis. Generate data reports (tables/graphs/reports) from the project databases at regular intervals, ensuring reports/information are available for project implementation staff as required. Facilitate data analysis with project implementation team as requested;

● Contribute data and analysis to program reports;

● Review or edit data in reports as requested and required;

● Produce analytical summaries: graphs, charts, tables, narratives and appealing visuals, as requested, to fulfill internal and external reporting requirements;

● Contribute to program achievement reporting on TOLA, Activity Info, and other relevant reporting mechanisms;

● Ensure all MEL related data is saved as appropriate within the program filing system, in accordance with PM@MC minimum standards

● Support in the intra-agency referral mechanism;

● Other tasks as required.

Capacity Building

● Build the capacity of all relevant team members to develop and maintain a robust M&E system;

● Build the capacity of local partners in the area of M&E and reporting;

● Adapt existing protocols and plans to mentor and coach colleagues to enable them to develop high quality reports.


● Ensure that Mercy Corps’ Community Feedback and Accountability Mechanism is clearly communicated to project beneficiaries, and that the hotline numbers are visible to end beneficiaries throughout the program;

● Ensure all activities are gender sensitive and follow Mercy Corps’ Gender Equity Policy;

● Apply Do No Harm standards to ensure activities do not have detrimental effects on vulnerable communities;

● Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission;

● Other assigned tasks, as necessary.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve – we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Supervisory Responsibility



Reports Directly To: Program Manager

Works Directly With: MEL Manager for BRIDGE, MEL advisor for MC Uganda, Program Officer.

Knowledge and Experience

● Bachelor’s degree in management, statistics, economics, social science or related field.

● At least 3 year’s M&E and/or other relevant experience;

● Fluent in local language and English;

● Previous experience working with international and/or local NGOs;

● Good computer skills and experience developing data management systems including ONA/KoBo/ODK is an asset;

● Relevant experience in field survey/data collection techniques, data entry, data verification, and analysis;

● Good understanding and skills at data management;

● Strong team coordination, listening, and consensus building skills.

Success Factors

The successful MEL Officer will be bright, energetic, hard-working and eager to learn. S/he will take a deep personal interest in humanitarian and development assistance. S/he will be attentive to detail and able to carry out assigned tasks in a timely manner and according to a very high standard of quality. S/he will be creative and flexible, contributing to developing and encouraging new and innovative solutions, but at the same time will not have any difficulty in adhering to systems and procedures. S/he will strictly follow all protocols related to safety and security, and holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Mercy Corps’ values.

How to apply:

How to apply: Submit your application through email to addressed to the Human Resource Director, Mercy Corps Uganda. Include a cover letter clearly stating your salary requirements, CV (with 3 referees), and copies of academic qualifications/certificates. Deadline for Submission: Close of business on Wednesday, 3rd July, 2019. Subject of email should include the position you are applying for. Only short-listed candidates will be contacted by Mercy Corps. Mercy Corps is an equal opportunity employer; qualified female candidates are strongly encouraged to apply.

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