Tag Archives: ability

Receptionist / Personal Assistant Job in Nairobi, Kenya

One of our clients, Advertising Company based in Nairobi wants to fill the below position.

Receptionist / Personal Assistant


·         Answers telephones and directs the caller to the appropriate associate.

·         Greets and directs visitors to the company.

·         Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.

·         Assists in the ordering, receiving, stocking and distribution of office supplies.

·         Assists with other related clerical duties such as photocopying, faxing, filing and collating.

·         ensure knowledge of staff movements in and out of organization

·         monitor visitor access and maintain security awareness

·         provide general administrative and clerical support

·         schedule appointments

·         maintain appointment diary either manually or electronically

·         tidy and maintain the reception area

Qualifications & Experience:

·         Diploma in Business Administration/Customer Service or any related field

·         knowledge of administrative and clerical procedures

·         Computer literate knowledge of customer service principles and practices

·         Good verbal and written communication skills

·         professional personal presentation

·         customer service orientation

·         information management

·         organizing, planning and attention to detail

·         reliability, initiative and stress tolerance

·         Ability to work under minimal supervision.

Interested Applicants should submit their applications to premierecruitmentgroup@gmail.com

Closing date for all applications 8th May 2018.

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Kenya: Finance Assistant – part-time 18.75 hours per week

Organization: Saferworld
Country: Kenya
Closing date: 22 Apr 2018


Two Kenyan community-based organisations Ghetto Foundation (GF) and Mathare Social Justice Centre (MSJC) have linked up with two international organisations, Peace Brigades International (PBI) and Saferworld (SW), to carry out a project funded by the European Instrument for Democracy and Human Rights (EIDHR) which is planned for a total duration of 24 months.

This consortium project addresses extra-judicial killings (EJKs) and aims to increase respect of (inter)national Human Rights (HR) standards by law enforcement agencies through strengthening the capacities of the two stakeholder groups – grassroots human rights defenders (GHRDs) and the police. The two bodies are the first line of support for victims and their relatives. The consortium aims to strengthen the capacities of these two stakeholder groups to prevent EJKs and other human rights violations as well as contribute to their investigation, prosecution and sanctioning. The activities as outlined in the project include among others; documentation of human rights abuses, capacity building sessions for the various stakeholder groups (including training of police officers and GHRDs), community dialogues and creating spaces for mutual understanding and advocacy with regards to SDG 16. The specific geographical scope of this action will be: Mathare, Kamukunji and Embakasi North constituencies in Nairobi County.

Job Purpose:

To manage finances for all activities and expenses related to this EU project, and to compile, consolidate and present the interim and final financial reporting for the entire consortium to the Project Manager. Additionally, the Project Finance Assistant is responsible for keeping track of relevant financial deadlines and for ensuring adherence to EU guidelines and regulations with regards to financial reporting.


Financial Monitoring & Reporting

  • Comply with EU guidelines and obligations related to financial reporting and ensure adherence with the entire scope of the project.
  • Monitor the budget and coordinate with the Project Manager to ensure all activities and expenditure fall within the appropriate budget lines.
  • Ensure partners are aware and adhere to the financial guidelines for the various reporting cycles. Provide training where needed and provide continuous assistance with the use of evaluation tools for the project.
  • Collect relevant information for financial reporting to the donor – in close collaboration with Finance Officers, the Coordinators and Project Manager.
  • Consolidate and produce all financial reports to the EU, based on the required reporting cycle and keep track of the relevant deadlines and guidelines.

Finance and Grant Management

  • Manage cash flow and reconciliations.
  • Monitor bank accounts to ensure funds are available when needed and prepare monthly reconciliations.
  • Monitor expenditure by the approved budgets and budget lines.
  • Ensure all activity expenditure is within the appropriate budget allocations.

· Lead in ensuring timely and accurate project budgeting and project forecasting.

· Monitor project budget and expenditure monthly to ensure optimum utilisation of funds and highlight any concerns promptly to the Project Manager, Steering Committee and/or individual consortium members for prompt rectification.

· Work with partners to ensure timely preparation of expenditure requests and account for project expenditure in line with financial procedures.

  • Prepare payments and settlements ensuring they are supported by appropriate documentary evidence.

· Working with the Project Manager, ensure that consortium staff comply with EU financial management policies through proper induction and close follow-up with each partner on processes.

  • Working with the Project Manager, keep track of relevant financial deadlines and for ensuring adherence to EU guidelines and regulations with regards to financial reporting.

Financial Record Keeping and Reporting

  • Keep records and undertake data capture for income and expenditure.

  • Maintain computerised accounting records in the financial system.

  • Maintain files to audit standards.

  • Maintain proper debtors and creditors statements and schedules.

  • Support in preparation of donor financial reports.

  • Support production of monthly and quarterly financial statements.

  • Assist during audits (internal or external)

  • Communication with the donor and production of relevant written requests or justifications in case of adjustments to budget or other changes within the project implementation cycle.

  • Filing statutory monthly returns and deductions.

Partner Support

  • Monitor partner expenses, review their financial documents monthly and upload to QuickBooks.
  • Support partner finance staff through capacity building and donor financial regulations and compliance.

  • Act as point of contact for financial queries, requests and deliverables from partner organisations.

  • Act as link between partner organizations and PBI

  • Filing statutory monthly returns and deductions.

  • Participate in calls and meetings with partners and provide input, when necessary.



· University degree in accounting, finance, business or related subject

· Professional accounting qualification – CPA or ACCA

· Financial management and accounting best practice preferably in an international and multi-currency setting

· Knowledge of and commitment to upholding human rights standards is desirable

· Knowledge of the human rights context in the urban settlements of Nairobi is desirable


· Three years of relevant work experience working for an NGO

· Experience with financial reporting for EU grants

· Experience with budgeting and financial reporting for large-scale donors

· Proven experience in performing operations of a busy finance department

· Consensus decision-making experience is desirable

· Experience in working with people from diverse cultural and socio-economic backgrounds


· Ability to collate and summarise large amounts of data

· Excellent attention to detail for language and reviewing budgets

· Ability to work within a multi-cultural office environment and consortium structure

· Ability to function in stressful environments and perform under time pressure

· Ability to keep strict standards of confidentiality and security

· Proficiency with QuickBooks software will be an added advantage.

· Proficient with MS office, especially advanced excel and able to deal with complicated worksheets.

· Team player with excellent interpersonal skills.

· Excellent communications skills – written and spoken in English and Swahili.

· Ability to work independently with minimum supervision.

· Excellent organisational and time management skills


Salary: A competitive INGO salary

Probation: There will be a probationary period of three months

Leave entitlement: 28 days per year Jan – Dec (14 days pro rata) in addition to relevant public holidays

Medical and life insurance

Pension: Contributory scheme

How to apply:

To apply: Please complete a Saferworld application form (www.saferworld.org.uk/jobs/jobs) and email to Marie Aziz at jobs@saferworld.org.uk (please use subject heading: Ref: KENFA)

We regret that only shortlisted candidates will be contacted*The Consortium values diversity and has a strong commitment to equality of opportunity. All applicants will be treated on equal terms, without discrimination on any grounds, and especially for reasons of gender, ethnicity, sexual orientation or physical disability. This position is based in Nairobi, Kenya. Before appointment the successful candidate must provide proof of eligibility to work in Kenya.*

Kenya: IMPACT Project Communication Officer

Organization: Africare
Country: Kenya
Closing date: 27 Apr 2018

Africare is the oldest and largest African-American founded organization in the field. Africare's programs address needs in three principal areas: Agriculture & Food Security, Health & HIV/AIDS, and Water, Sanitation & Hygiene. Throughout its 40 year history, Africare has reached 30 million people across the continent with innovative, sustainable, culturally appropriate and life-changing projects to improve the quality of life in communities throughout Sub-Saharan Africa. We strategically invest in innovating and implementing community-based solutions to complex problems, with a strong focus on skills transfer to create leaders out of beneficiaries. Our work has transformed communities and garnered wide recognition for its impact and sustainability.


Africare is rolling out the Improved Approach to Community-based Nutrition in Turkana (IMPACT) project in Kenya. The goal of IMPACT is to significantly improve nutrition outcomes for pregnant and lactating women and infants and young children (defined as <2 years of age) in Turkana County. Africare aims thereby to sustainably increase diet diversity, and reduce malnutrition and hunger.

Africare will serve as lead in delivering the IMPACT Program. IMPACT currently targets villages in Katilu and Turkana South Wards where the program seeks to increase the quality and quantity of nutritious foods available to households via community gardening and improved nutrition services via health worker training and capacitation, in addition to promoting improved optimal infant and young child feeding (IYCF) and hygiene practices, and micronutrient supplementation via a set behavior change package owned by Africare; all of which will be delivered via specified channels at the health facility and community levels.

Duties and Responsibilities:

Africare seeks a Communications Officer to support the IMPACT project in Turkana County, Kenya. S/He will report to the IMPACT project Chief of Party and deliver on all activities related to communications and dissemination, with some public relations, for the project as needed.

· Prepare or edit letters, invitations, press releases, and news reports in collaboration with Africare point of contact (POC) and donor POC. Respond to all daily general media inquiries or refer to an appropriate spokesperson.

o Develop list of key media contacts and conduct direct outreach on behalf of Africare to promote Africare’s re-entry into Kenya and the launch of the IMPACT Program and, the generous support of the funder

o Media targets to include: local newspapers, e.g. Business Daily, the Nairobian, the Standard, the Star, television and radio outlets, online news outlets, social media (?)

· Connect directly with media contacts and follow up to promote coverage of the IMPACT project.

· Identify and reach out to communications professionals in key partners/implementers in Kenya and coordinate project media outreach/social media efforts, as appropriate.

o Conduct outreach to media contacts to promote day-of coverage of IMPACT Program event(s) and launch

· Coordinate communications contacts in partner/ implementer organizations, including funder POC and communications contacts, to coordinate press activities (where appropriate) and releases, as needed.

· Track and document on-the-record quotes from potential beneficiaries and stakeholders in/of the IMPACT Program for use in dissemination materials, presentations, and to provide content for Africare online and social media platforms.

· Follow all Africare and donor communication policies and procedures which include maintaining confidentiality of proprietary information.

· Monitor media coverage and other external factors to identify potential or actual problem areas and opportunities.


• General knowledge of development and public health in Africa

• General knowledge of Global Development issues such as Nutrition, Food Security

• Ability to use Microsoft Office programs proficiently, specifically MS Excel and Word

• Minimum undergraduate degree in journalism, communications, public relations and affairs or related field. Graduates preferred.

• Over 5 years’ experience in communications work for NGOs or private sector.

• Ability to effectively research online.

• A quality track record and portfolio in written and communications (media) materials

• Excellent writing and speaking communication skills.

• Fluency in English and Kiswahili. HaTurkana a plus.

• Ability to work under time pressure and late hours with time lag to engage US based partners including Africare staff.

How to apply:

How to Apply:

Applications should include CV, cover letter and a three to five page writing sample or media material for which you are primary and original author. In the cover letter (of no more than two pages in length), the potential candidate should briefly describe his or her motivation for the position and highlight relevant experience and salary requirements.

Please email materials to humanresources@africare.org include “**IMPACT Communications Officer, Turkana County**” in the subject line

All applications must be submitted no later April 27, 2018. The position will remain open until filled.

Africare is an Equal Opportunity and Affirmative Action employer committed to workplace diversity.


Organization: REACH Initiative
Country: Kenya
Closing date: 09 Apr 2018

Background on IMPACT and REACH

REACH was born in 2010 as a joint initiative of two INGOs (IMPACT Initiatives and ACTED) and the United Nations Institute for Training and Research (UNITAR) Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to promote and facilitate the development of information products that enhance the humanitarian community’s decision making and planning capacity for emergency, reconstruction and development contexts, supporting and working within the framework of the humanitarian reform process. REACH facilitates information management for aid actors through three complementary services: (a) need and situation assessments facilitated by REACH teams; (b) situation analysis using satellite imagery; (c) provision of related database and (web)-mapping facilities and expertise.

ACTED is a French humanitarian NGO, founded in 1993, which supports vulnerable populations, affected by humanitarian crises worldwide. ACTED provides continued support to vulnerable communities by ensuring the sustainability of post-crisis interventions and engaging long-term challenges facing our target populations, in order to break the poverty cycle, foster development and reduce vulnerability to disasters. Their interventions seek to cover the multiple aspects of humanitarian and development crises through a multidisciplinary approach which is both global and local, and adapted to each context. Their 3,300 staff is committed in to responding to emergencies worldwide, to supporting recovery and rehabilitation, towards sustainable development.

We are currently looking for a REACH GIS Specialist to support our activities in Nairobi.

Department: REACH


Contract duration: 9 months

Location: Nairobi, Kenya

Starting Date: April 2018

Country profile

REACH has been operational in Somalia since 2012, providing information management support to humanitarian actors in a complex environment through assessment capacity, GIS services and support to Cluster IM practices. Projects have included tri-cluster assessments in support of the WASH, Shelter and Education Clusters, support to Food Security response analysis, and development of a Shelter Cluster M&E Framework.

Throughout 2017 REACH Somalia expanded information support to the humanitarian response in several key areas, including IDP settlement profiling, multi-cluster needs assessment and improved remote data collection. Moving forward, key strategic aims are to increase geographic and sectoral coverage and to enhance advocacy capacity through strengthened data collection and information targeting.

Position profile

Under the supervision of the REACH Country Coordinator, the REACH GIS Specialist is responsible for the management, implementation and support of REACH assessments and operational framework of the GIS Unit and provide GPS technical support to partner Agencies.

The REACH GIS Specialist shall be responsible for:

GIS Activities

a. Preparation, conception and production of maps

  • Identify map information needs;

  • Identify and access map information sources;

  • Ensure accurate linkages between spatial databases and assessment data,

  • Ensures that the produced maps meet the requirements of REACH and concerned partners.

b. Supervision and monitoring of mapping related data collection

  • Conceptualize methodologies for collecting data in the field, as according to need;

  • Organize and supervise GIS field missions;

  • Monitor accuracy of data collected.

  • Cross check data collected in the field, ensure regular updates and solve eventual discrepancies;

  • Acts as focal point for acquisition for satellite imagery (from IMPACT HQ and UNOSAT)

c. Project development support

  • Co-developing GIS components in proposals and supervising the implementation of these GIS components in approved projects;

  • Contribute to the strategic and programmatic development of the country team

d. GIS Staff Management

  • Supervising the activities of subordinate GIS/DB staff, including GIS officers, assistants and interns;

  • Development of capacity building and training plans for subordinate staff

  • Conducting appraisals and HR activities for GIS/DB staff

  • Integrating workplans of the GIS/DB team with the overall mission workplans; ensuring follow up for completion of tasks by the whole GIS/DB team

e. GIS capacity training

  • Develop training packages for the training of external GIS users (such as Government, UN and NGO staff) on ARC and QGIS

  • Develop internal training for assessment, and where relevant ACTED staff on data management, GIS and mapping

2. Database/Data Management Activities

The REACH GIS Specialist will manage the maintenance of database(s) for the consolidation of all assessment-related and GIS data in country. He/she will ensure the capitalization of tools and procedures related to mapping and databases. Furthermore, he/she will support the assessment team in the collection and management of spatial datasets, verification and update of the collected data. He/she will monitor the accuracy of collected data.

3. Technical Support

The REACH GIS Specialist will contribute towards the identification and implementation of effective and adapted technical solutions and partnerships. The REACH GIS Specialist will provide technical backstopping of database to GIS/DB team and provide capacity-building to GIS/DB team related to database maintenance and advanced GIS techniques. He/she will also support the collection of spatial datasets and integration with REACH activities.

4. External Relations

The REACH GIS Specialist will respond to information requests from REACH and its partners. In order to support the development of joint database tools and processes with REACH partners in country, the REACH GIS Specialist will maintain regular interactions and reporting with key IM partners including cluster lead agencies, UN agencies, NGOs and technical partners. He/she will respond to information requests from REACH partners in country related to MIS data and mapping as well as solicit information from partner organizations to be incorporated into database. Furthermore, he/she will liaise with these partners to ensure the data is shared with REACH MIS team when required.

5. Internal Communication Processes

The REACH GIS/DB will liaise with IMPACT in Geneva to guarantee a quality product that suits the needs of the field office. He/she will respond to information requests from IMPACT Initiatives and keep Geneva informed of the MIS activities in the field.

6. Confidentiality and Data Protection


· Masters or Bachelor’s degree in GIS or other related fields will be an added advantage

· Excellent analytical skills of qualitative, quantitative and geo-spatial data

· Experience using ODK for quantitative data collection, or the ability to rapidly master the process

· 5 years of relevant working experience in humanitarian settings a benefit;

· Experience working in the Humanitarian sector; Familiarity with the aid system, and understanding of donor and governmental requirements;

  • Prior experience working in IDP displacement locations

· Excellent communication and time management skills

· Excellent team management skills;

· Flexibility and willingness to travel;

  • Ability to operate in a cross-cultural environment requiring flexibility
  • Fluency in English; professional working fluency in Somali beneficial

· Prior experience of mobile data collection tools

· Ability to work independently.

How to apply:

Qualified persons with the required skills are invited to submit their applications accompanied by detailed curriculum vitae detailing three work related referees and contacts as a single document(the cover letter should be on the first page and the CV should start on the second page) to kenya.jobs@acted.org and received on or before 5.00PM on 9th April 2018.

For more information, please visit (www.impact-initiatives.org)

Please note that only the shortlisted candidates will be contacted.

ACTED will at no stage of recruitment process request candidate to make payments of any kind.

ACTED is an Equal Opportunity Employer.

Kenya: Head of Human Resources (HR)

Organization: CARE
Country: Kenya
Closing date: 05 Apr 2018

Organization: Care International-Somalia/Somaliland

Job Title: Head of Human Resources (HR)

Department/Project: Program Support

Supervisor: Program Support Director



Reporting to the Programs Support Director and a member of the Senior Management Team, the overall purpose of the position is to contribute to the attainment of the overall Country Office’s strategic business plans and objectives through effective leadership and management of the HR function in the Country Office.

The position holder will provide practical, consistent, and proactive support, direction and advice to the SMT, People Managers and all staff on HR policies, systems procedures and best practices. This position deputizes the Program Support Director in his absence. The Head of HR will work closely with program teams to ensure that CARE’s HR practices are aligned to CARE’s mission and core values, complaint to prevailing legislations and donor requirements to facilitate achievement of the objectives and targets of the organization.

Key Responsibilities:

HR strategy and Policy Management:

  • Linking HR key objectives and priorities to country strategic objectives; coordinating HR practices and priorities across the country program in order to provide and reinforce the recruitment and ongoing development of a competent and efficient workforce.
  • Develop/ Update HR policies, programs and systems to support the achievement of the country office’s goals.
  • Oversee standardized HR processes throughout the region, assist in the development of localized procedures as required
  • To develop best practices in Human resource management and to ensure implementation in a fair, consistent and transparent manner.
  • Ensure CO HR policies and practices are in line with CARE USA and ECSAR”s policies.
  • Champion Gender Equity and Diversity initiative and staff wellness programs in the country office

HR support to Senior management:

  • Advising senior management on potential HR risks regarding legal and staff management issues.
  • Participating in discussions about structure and organizational development and change and supporting recruitment of senior positions
  • Using HR matrices keep management updated on HR Issues in the country office
  • Ensure talent development and management is instituted and ensure viable succession plans and career plans are in place.
  • Advise the SMT on staff training needs and support the implementation of both formal and non- formal staff training programs

Workforce Planning

  • Contribute to resource mobilization processes, participate in project start up and close out meetings.
  • Lead the country office leadership in understanding the upcoming HR needs and surpluses due to project close outs and rationally reconciling the redundancies with the new hiring.

HR Work planning and monitoring and reporting

  • Provide direction in the annual HR planning process and prioritize activities for the HR department including staffing and organization.
  • Reinforcing HR reporting and planning; developing HR key performance indicators in order to develop an informed and accountable HR management.
  • Develop efficient & effective human resource management systems that support the design and implementation of quality programming without compromising compliance.
  • Oversee the implementation of a performance management system, proposing to the SMT guidelines for an annual salary increase for management’s consideration.
  • Developing the capacity of supervisory staff in managing the performance management system
  • Ensuring an attractive and competitive compensation and benefits package is maintained; developing specific program to attract and retain high performing staff.
  • Ensure that all contracts i.e. employment, insurance and consultancy, adequately protect CO interests.
  • Develop the HR Budget and ensure that the same is adequately provided for in annual.
  • Overseeing all recruitment and salary and benefits administration issues to ensure that relevant policies are being adhered to.
  • Counsel employees on their terms and conditions of service, problems and grievances. Take lead in arbitrating on disciplinary issues and performance management issues.
  • Provides input into regional or global HR projects as requested and is an effective team member of the Regional HR network.
  • Provide excellent and timely support to the Regional Office on all aspects of HR as per the Memorandum of Understanding.

Compliance and HR Risks management:

  • Reviewing and ensuring compliance to HR policies and procedures; coordinating the development of policies, handbooks and supporting their implementation and dissemination;
  • With the assistance of the HR officer, facilitate dialogue with the immigration department and NGO Coordination Board for acquisition of relevant permits and visas to facilitate staff official travel.
  • Manage staff issues (e.g. disciplinary, grievance) in line with the HR policy and in line with the local labour laws (Kenya and Somalia to minimize all associated risks.
  • Track Audit reports, lead the HR team in developing action points and follow up the implementation of the audit actions points.

Staff Management:

  • Provide direction and supervision of the HR staff in Nairobi office and matrix manage field HR staff, including preparations of job descriptions, monitoring and providing feedback on performance and providing coaching for performance results.
  • Building HR management capacities to ensure qualified and trained Human Resources staff across the country office.
  • Champion quality, productivity, and continuous improvement within the HR team
  • Leads and develops CARE Somalia’s Human Resources efforts by ensuring staff understand and apply HR best practices and CARE policy, and engaging staff to foster and implement a creative and productive workplace that actively promotes learning and staff development.


  • The Head of HR is a key member of the CO Senior Management Team, providing high level recommendations on best practices, HR policies, initiatives and HR strategies.
  • Managing an HR in the CO (directly to the Nairobi team and matrix management to the field HR staff) to ensure quality services to all staff in the CO (International, Regional & National)
  • Effectively identifies monitors and manages HR risks and opportunities


  • Sign correspondences regarding human resources and management matters
  • Review and approve Payrolls
  • Approve employees’ salary advance
  • Supervision: Assistant HR Manager and Senior HR Officers

Contacts/Key Relationships:

  • All CARE Staff
  • Government authorities
  • NGO Coordination Board
  • CARE ECSA Regional Office
  • CARE Atlanta

Working Conditions:

  • Based in Nairobi with willingness to spend significant time in Somalia ( 50% travel)

Required Qualifications:

  • Degree in Human Resources Management/ Organizational Behavior/ or related field and a Higher Diploma in Human Resource Management.
  • Three to four years proven experience in a HR senior position, including high performance in the full range of human resource management activities (recruitment and selection, performance management, development, talent management, reward, employee relations etc.)
  • Substantial knowledge of Human Resource administrative procedures and systems either through experience gained from human resources working experiences or from a similar NGO
  • Substantial knowledge of Kenya and Somalia employment law
  • Ability to influence and persuade decisions at senior management level

Knowledge, Skills and Competencies:

  • Knowledge and understanding of HR issues related to GED (Gender, Equality and Diversity)
  • Ability to demonstrate knowledge and understanding of HR policies and procedures, and HR best practices
  • Capability to relate and work effectively across culture, more specifically the appreciation of the Somali culture.
  • Strong commitment to CARE’s values with reasonable judgement to take independent decisions as well as understanding when to escalate.
  • A strong leader with ability to motivate and inspire team to achieve superior standard in all aspects of human resource management.
  • Ability to positions HR strategically within Country Office.
  • Excellent interpersonal skills with the ability to build strong relationships and networks quickly at every level within the Country Office, Outside, Regional and Global Level.

How to apply:

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CV to recruit@som.care.org by April 5, 2018. Kindly indicate the position title on the subject line when applying. Only shortlisted candidates will be contacted.

CARE is an equal opportunity employer promoting gender, equity and diversity. Female candidates are strongly encouraged to apply. Our selection process reflects our commitment to the protection of children from abuse.

Kenya: Case Management & Child Protection Officer

Organization: Heshima Kenya
Country: Kenya
Closing date: 06 Apr 2018

Position Overview:

Under the direction of the Case Management and Child Protection Coordinator, the Case Management and child protection Officer is responsible for providing the protection of children by performing duties of Intake, Protection, Child Care and Emergency responses including After Hours as may be required, in accordance with provisions of Charitable Children Institutions regulations, Children Act 2002, RefuSHE Child Protection Policy and general RefuSHE child protection policies and SOPs


· Receiving and reviewing referrals and requests for service to determine eligibility to admission in GEP and Safe House as well as any other grant funded projects. Interviews sources of service referrals/requests to obtain and record detailed intake information; assessing nature of referral/request and identifying immediacy of intervention required through Best Interest Assessment; and refers ineligible cases to other agencies, as appropriate.

· Gathers thorough information and conducts an assessment of the immediate safety of the child/ren at the point of first contact; intervening in risk situations and initiating immediate protection action, as required, which may include moving of children at risk to our Safe House or referring the Individual Cases to other appropriate agencies for protection

· Conducts case investigations including reviewing plight history and comparing the same with available information from UNHCR and other agencies, coordinating and conducting forensic interviews, conducting homes visits, and interviewing child, family members and any other appropriate additional information sources such as other refugees community members, neighbors and assesses risk to the IC based on case investigation and develops IC service/development plan

· Initiates and facilitates the referral for services provision from other agencies /organizations consistent with the proposed service plan; coordinating service requirements and advocating on behalf of the IC to ensure the receipt of appropriate and timely service/support

· Strictly adhere and implement Safe House SOPs and other regulatory requirements as stipulated within the CCI registration Charters

· Under direction of the case management and child protection coordinator, communicates on daily basis all relevant information regarding the SH to the Associate Director

· Participates in consultations and case conference with individual case and other service providers

· Under supervision of case management and child protection coordinator,determines the need for and recommends admission of children to GEP and Safe House; coordinating and facilitating admissions by advising the GEP or Safe House Associate Director(s) of all relevant case information, preparing required admission documents, and providing support to the child during the admission process; providing information and consultation to other program team regarding the individual case information and the specific needs of child who is being admitted to organization programs and ensures proper management of the child file(s) as required

· Completes requirements for court hearings with support of legal advocacy manager if and where the law may require including preparing evidence materials, advising Safe House and Child Protection Associate Director on procedures, reviewing case information with area children officer and arranging for, or notifying, other stake holders who may be involved/interested in the case

· Under guidance of case management and child protection coordinato,ensures the line Associate Director for Protection and Safe House is consulted and updated at appropriate points as required on each individual case in the

· Prepares and ensures accurate, thorough and timely recording of case information including case notes, modules, reports, family case histories, correspondence, and legal forms, as required by the UNHCR, RAS and RefuSHE; compiles and completes case file documents for transfer of the case or to close the case as will be required from time to time

· Provides information and advisory services to each child and members of the refugee community regarding the provisions and requirements of the UNHCR, RAS and RefuSHE service policies

· Liaise with security officers on duty to ensure maximum security /safe environment for the residents and their belongings as well as Heshima Kenya assets

· Participate in maintaining a daily , weekly and monthly Safe House inventory trackers and reconcile the same on weekly and monthly basis submitting the same to the procurement officer for verification purposes

Protection Service Responsibilities

· Initiates a relationship with the child and the foster family to facilitate an accurate and thorough assessment of the protection issues and individual case needs, to inform the service plan and to effectively respond to problems and reduce the potential for risk to the child (ren)

· Initiates Best Interest Processes for each individual case through conducting BIAs, BIDs, making arrangement for alternative care, family tracing/reunification, undertakes home visits as well as recommending case management support

· Implements the service plan with the child and family (foster) including appropriate management of the therapeutic relationship, providing counseling or referring to counseling services for the child and the family and conducting an ongoing assessment of any child protection issues and the level of risk to children in the home or Safe House

· Maximizes the participation of other program team and external service providers as appropriate in the development and review of the service plan through facilitating referrals, coordinating among collateral service providers, and advocating ensuring the receipt of appropriate and timely services; leading and participating in consultations and case conferences with the client and other service providers

· Conducts child protection investigations including reviewing any relevant child protection records, coordinating and conducting forensic interviews, conducting investigative interviews of each individual case, caregivers, other family members and appropriate additional information sources such as UNHCR, children department, neighbors, community leaders and other agencies providing services to refugee children

· Participate in developing and maintaining of weekly and monthly list of Safe House residents due for various appointments and accompaniment plan

Child Care Responsibilities

· Conducts an assessment of physical, mental, emotional and social needs of each child in the organization programs, and establishes a trust relationship in order to support and facilitate the child’s growth and development while in the organization programs

· Ensure high levels of hygiene and cleanliness among individual cases and the general environment with the Safe House/GEP

· Develops and implements appropriate short and long term plans of care for the child based on the results of the needs assessment; providing information, advice and support to the child and the foster family regarding the plan of care; discussing specific care plan requirements with other program team staff, and other professional support service providers as appropriate

· Provides informal counseling to the child and initiating/coordinating support linkages for the child with internal and external counselors acting as a support to the child during the conducting of any investigation or service provision

· Coordinates service requirements and advocating on behalf of the child to ensure the receipt of appropriate and timely services; leading and participating in consultations and case conferences with service providers to discuss care plans and service needs of the child

· Facilitates ongoing contact with the child and his/her biological family through family tracing process to ensure family reunification where and when possible

· Provides support to the child and intervenes on his/her behalf in risk/crisis situations; facilitating the resolution of the crisis and developing plans in consultation with the child and other program team/service providers to reduce the likelihood of the crisis being repeated

· Undertakes other responsibilities/duties not outlined above which are commensurate with a role of this nature in the humanitarian sector and which have been discussed and agreed between the line manager/superiors and the post holder.


· Bachelor’s degree in Social Work, Sociology, Counseling Psychology or related field with at least five 3 years of successful experience in program planning and management including grant funded programs. Master’s Degree in project planning and management, business administration, Social Work, Counseling Psychology or other related field will be added advantage.

· At least 3 years’ experience in case management and child protection programs

· Knowledge of sexual and gender based violence/domestic violence and sexual assault/abuse issues and solutions

· Understanding of challenges facing refugees in Kenya and in the region

· Experience working with young people, preferably most vulnerable (experience working with refugee children will be a plus)

· Demonstrated ability to handle confidential and sensitive information

· Knowledge of theories of human behavior and ability to apply in assessment and planning

· Knowledge of risk assessments; counseling skills, child abuse standards, child welfare legislation and regulations

· Ability to work as an integral member of a team and work with little or no supervision as may be required

· Ability to follow direction and work effectively under pressure

· Good planning, organization, problem-solving, decision-making and liaison skills

· Ability to collaborate with other resource persons and facility

· Ability withstand stressful situations that may arise as a result of challenging work environment (interaction with children who have under gone very painful situations)

How to apply:


Your application should be send to the address below indicating the position applied in the email subject by close of business Tuesday 6th April 2018. It should include a cover letter & a detailed CV (as one document in PDF format and given your sir name) with your contact details, details of current and expected remuneration, names and contacts of three referees, one of which should be your current supervisor.

Please note that Heshima Kenya does not charge any fees for receiving or processing job applications. Heshima Kenya is an equal opportunity employer.

NB. All applications should only be send through the email provided.

Heshima Kenya/ RefuSHE

P.O Box 63192 – 00619 Nairobi Kenya

Email: hr2016@heshimakenya.org

Only shortlisted candidates will be contacted.

Kenya: Script Writer

Organization: FilmAid International
Country: Kenya
Closing date: 23 Mar 2018

About FilmAid

FilmAid is an international development and humanitarian communications organization that harnesses the power and influence of media and the arts to respond to emergencies as well as promote social change through dialogue in order to protect the well-being of displaced and vulnerable populations by building stronger, healthier, and more informed communities around the world.

Over the past 16 years, FilmAid has served displaced populations and their host communities in Kenya, Tanzania, Macedonia, Afghanistan, US Gulf Coast, Haiti and the Thai/Myanmar border.

FilmAid designs and implements communications initiatives on critical health, protection and environmental issues. FilmAid’s Theory-Of-Change is based on the integration of access, creativity and participation, which drive individual and community change, contributing to positive social impact. Underpinning this approach is collaboration; working together is fundamental to achieving change. FilmAid partners with communities, creators, NGOs, Governments, and the private sector to ensure a collaborative approach to this end.

Specific Tasks:

  • Produce high creative writing to strict deadlines.
  • Write visually using sound and dialogue to support action.
  • Present the screen play in the current format.
  • Have an in- depth understanding of the story, plot and narrative.
  • Have a clear understanding of the audience before writing
  • Develop the script grid and final script in line with FilmAid’s creative brief.
  • Ability to create realistic characters in line with the film’s vision.
  • Ability to develop an entertaining yet informative dialogue that serves the story.
  • Ability to demonstrate a clear understanding of dramatic structure through the script.


  • Degree or diploma in journalism, communication or in any other relevant field.
  • Ability to work fast and write creatively under pressure to meet the set deadlines.
  • Have an in-depth understanding of story, plot and narrative.
  • Ability to develop a writing schedule before writing the script.
  • Proven experience in script writing.
  • Ability to work in a team.

How to apply:

Interested and qualified persons with the required experience are invited to submit their applications with detailed Cover Letter describing how your experience, qualifications and competencies make you the right candidate for this position, CV and 3 references to Email address: jobskenya@filmaid.org on or before 23rd March, 2018

Links to previous work done should be included in the cover letter.

Kenya: Programme Operations Coordinator

Organization: Save the Children
Country: Kenya
Closing date: 02 Apr 2018

Title: Programme Operations Coordinator – Somalia/Somaliland Country Office

Save the Children is the world's leading independent organisation for children. We work in 120 countries. We save children's lives; we fight for their rights; we help them fulfil their potential.

We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We have over two million supporters worldwide and raised 1.9 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises.

Following a major transition, our international programmes are now delivered through a merged operation with 15,000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We're changing to become more efficient, more aligned, a better partner, a stronger advocate, a magnet for world-class people and relevant for the 21st century.

Role Purpose: The Program Operations Coordinator will support the Country Office Operations team with the production, coordination and dissemination of quality and timely management information including tracking of operations related communication, monthly reports, context analysis etc. This will include working with Area offices in the coordination and dissemination of operations planning and reporting, ongoing response information, keeping track of requests from the Area Offices etc.

The Program Operations Coordinator will also act as a key focal point; working closely with the Area teams; to support and organize internal and external program visits. The post holder will work closely with colleagues across the Area Offices operations, Awards, Finance and PDQ teams.

Contract Duration: 12 months with possibility for extension

Location: Nairobi

Qualifications and Experience


  • Advanced degree in an area of international studies, social development or equivalent
  • Minimum 3 years demonstrable experience in role with similar responsibly for information management and coordination
  • Ability to work effectively to elicit information from a variety of stakeholders and to adapt this into concise materials to support and promote the work of Save the Children's programme operations department.
  • Able to manage a high workload and meet tight deadlines
  • An understanding of response management and the critical importance of information management and communications
  • Excellent written and spoken skills in English
  • Excellent and proven communicator able to communicate to a wide range of audiences.
  • Resourcefulness, flexibility, good organisational skills and the ability to prioritise and to meet deadlines.
  • Good understanding of children's issues, rights, development and humanitarian issues, and the ability to relate Save the Children's work within this context.
  • Ability to work effectively with people from different nationalities, cultures, ethnic and religious groups across the region
  • Competent IT skills and experience of using email and Internet


  • Experience of working for or with Save the Children, or a related right-based or development organisation
  • Understanding of the developments issues and/or work experience in East Africa region
  • Basic competence in one or more of the major languages in the region
  • Experience of operating multimedia equipment including digital cameras, video recording equipment, web cams, and voice recorders.
  • Experience of tailoring communication and advocacy messages for a variety of decision-makers and high level audiences

Please apply in English saving your CV and covering letter as a single document, including your salary expectations for this role. To see a full a job description, please visit our website at www.savethechildren.net/jobs

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. Employment is subject to our Child protection standards including background checks and adherence to our Child Safeguarding Policy

Save the Children is an equal opportunity employer and seeks to employ and assign the best qualified talent.

Only shortlisted candidates will be contacted

Female candidates are encouraged to apply


Save the Children International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents

How to apply:

Please follow this link to apply: http://www.aplitrak.com/?adid=emVuYS4xMzE0My4zODMwQHNhdmV0aGVjaGlsZHJlbmFvLmFwbGl0cmFrLmNvbQ

Kenya: Cluster Team Lead-Clinical Services

Organization: IMA World Health
Country: Kenya
Closing date: 30 Mar 2018

With a mission to restore health and healing to those most in need, IMA World Health

is a non-profit, faith-based organization that offers extensive expertise in health systems strengthening as well as neglected tropical diseases, malaria, HIV, non-communicable diseases, and sexual and gender based violence prevention programs in some of the most challenging and post-conflict settings throughout Africa, Asia, and the Caribbean.

IMA in Kenya is looking to recruit Cluster Team Lead- Clinical Services for the Afya Jijini Project.

This role reports to Deputy Chief Of Party and has management responsibility of the UHAI team (M&E Officer, Program Assistant, HIV Officer and Linkage Officer).

Duties and Responsibilities:

  1. In collaboration with the project team and stakeholders, provide technical leadership and management of Afya Jijini's UHAI team.

  2. Strengthen the operation of any necessary sub-county committees.

  3. Directly oversee the establishment and month coaching of WITs in all CCCs, MCH clinics and Maternities.

  4. Support the implementation of viable change ideas by the WITS.

  5. With the M&E team oversee data quality and DDIU at site level.

  6. Prepare monthly and quarterly activity plans, budget plans and reports as required.

  7. Establish/ Strengthen the HIV second line SWITCH & TB-MDR committees with every cluster: – Patients at risk of failure are discussed bi-weekly and action taken. MDR TB patients are actively followed and outcomes documented.

  8. Coordinate with the rest of the technical team and the HRH advisor to oversee any needed training using the approved syllabi and documentation of the same in the TraiNet.

  9. Institute Patient Self-Management model in all supported CCCs with the linkage team and the community engagement advisor.

  10. In collaboration with the project communication manager and rest of technical teams develop relevant knowledge documents (reports, success stories, case studies and others as maybe required).

  11. Participate in relevant government, funding agency and stakeholders technical working groups and other key technical meetings.

Specific Deliverables:

  1. Meeting with all supported facilities onsite at least monthly.

  2. Identify high volume facilities and institute biweekly onsite meetings.

  3. WITs in all CCCs, MCH clinics and Maternities.

  4. Coaching and QI projects monthly and documented.

  5. Prevention activities including VMMC supported.

  6. PSM model operationalised starting with selected facilities.

  7. 90-90-90 cascades targets for every facility in place and change ideas for achieving the same implemented.

  8. RH/FP integrated in all CCCs with help of RH/FP advisor.

  9. Timely reports (monthly, quarterly and as needed).

  10. All supported sites have fully integrated RH/HIV as per the minimum service package.

  11. Maternal and perinatal death audits in all supported facilities as per guideline.

Key Technical Skills and Knowledge:

  1. Bachelor's degree in Medicine, additional training master's in public health or any other health related masters advantageous.

  2. At least 5 years' experience in successful field implementation of HIV-TB programs in Kenya.

  3. Demonstrated skills in designing and rolling out GoK-endorsed approaches that result in improved uptake of services HIV services (Adults, PMTCT, Paediatrics, Key Population).

  4. Strong linkages and relationships with national, County, and sub-county government; health facilities; and implementing partners within Nairobi County working on FP and RH.

  5. Strong writing skills, including writing of reports.

  6. Knowledge of USAID and PEPFAR program strategies in Kenya.

  7. Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform; ability to manage several major multidimensional activities simultaneously.

  8. Ability to travel extensively to supported sites. Ability to recognize limitations and seek appropriate expert advice

How to apply:

If interested please submit your application to jijinihr@imaworldhealth.org.

Kenya: Office Intern

Organization: International Transformation Foundation
Country: Kenya
Closing date: 21 Mar 2018

We are looking for 2 Office assistant Interns of 19 – 26 years old to work with our Public Relations and Administration Assistant respectively.

Public Relations-Intern

Reporting to The Public Relations Assistant work with him/her for all in country linkages including coordination of marketing, fundraising and communications activities. He/she uses a wide range of strategies to build and sustain good relationships between the organization and its members, beneficiaries and partners. His/her job is to secure additional funding to enable the continuing work.

Duties and Responsibilities:

  1. Facilitate, coordinate and act as primary point-of-contact for all in country affairs and linkages including:

  2. maintaining the relationships with current partners and

  3. Establishing new relationships with other organizations; individuals; communities and government.

  4. Develop, review, and enhance content for print, electronic, social media platforms and website to communicate information to members, volunteers and other stakeholders.

  5. Develop and execute a fundraising action plan/strategy for ITF projects financing:

  6. Identify potential funding opportunities/sources;

  7. Prepare Grants proposals.

  8. Develop and implement organizational PR strategies including generating news releases and communicate to media as well as handling publicity activities for ITF.

  9. Track, monitor and evaluate PR strategies, Public and media impressions.

  10. Design and implement research data to support program/project.

  11. Organize and evaluate PR and fundraising events as well as representing ITF in such events.

  12. Hire, train/mentor, supervise, and evaluate department (PR) volunteer staffs,

  13. Other responsibilities may be assigned.

Knowledge and Skills:

The Applicant must possess or is passionately eager to learn and the following knowledge/skills and is able to demonstrate, that the essential functions of this position can be performed:

  • Pursuing/ Holds at least a Bachelors Degree in related fields such as Communications, journalism, marketing etc

  • Have excellent communication skills orally and in writing (English), excellent interpersonal and presentation skills and the ability to work with diverse individuals or group of individuals.

  • Ability to come up with creative ideas for communication and promotional materials, fundraising, identify potential opportunities for raising funds and writing grant proposals.

  • Possess great Social Media skills especially leveraging Facebook and Twitter and other platforms for publicity and engaging a wide range of people.

  • Have basic Computer skills including Graphic communication and publications.

  • Have a good Media Relations skills; able to write press releases and involve the media in ITF events and activities.

  • Able to organize and plan events for ITF including Fundraising and trainings.

  • Ability to maintain an established work schedule, with or without flexibility.

  • Strong organizational and management skills- ability to multi task and prioritize.

  • Motivated to learn and take on new challenges.

  • Willingness and capacity to volunteer.

  • Unparalleled passion and commitment for youth development.

Administration Intern

Reporting to Administration Assistant, work with him/her to provide full reception, secretarial and administrative support to all services provided by the organization, as may be required for the effective and efficient operation of, and reporting on the service.

Duties and Responsibilities:

  1. Provide administrative support to the Secretary General, Operations Director, and other staffs.

  2. Undertake office reception duties, both in person and on the telephone.

  3. Operate manual and computerized office systems for instance filing and maintaining:

  4. Members database;

  5. Monthly and Annual reports database;

  6. Contacts Database.

  7. Undertake general office duties such as:

  8. dealing with the post, faxes and e-mail;

  9. drafting and sending standard letters;

  10. photocopying and collating papers and mailings;

  11. arranging for documents to be printed;

  12. monitoring and ordering stocks of basic items such as stamps, stationery, periodicals, equipment and other items;

  13. Arranging travels: hotel and accommodation etc.

  14. Assist with the organization of meetings of the Board of Directors and other meetings.

  15. Assist with the organization of events on behalf of the organization:

  16. arranging dates and venues;

  17. arranging refreshments and other requirements;

  18. Taking bookings and dealing with enquiries from delegates;

  19. sending out info packs of the event;

  20. Maintaining the event database etc.

  21. Assist with the taking of minutes and notes at meetings;

  22. Attend meetings as required.

  23. Prepare and maintain all records in line with statutory and operational requirements.

  24. Contribute generally to the work of organization, undertaking such other tasks as are appropriate to the nature and scope of the post.

Person Specifications:

  1. Pursuing/ Holds at least a Bachelors Degree in related fields such as Administration, Management, secretariat, human resource etc
  2. Good organizational skills, including ability to work within tight deadlines.
  3. Have excellent communication skills orally and in writing (minimally in English), excellent interpersonal and presentation skills and the ability to work with diverse individuals or group of individuals.
  4. Ability to maintain an established work schedule, with or without flexibility.
  5. Have basic Computer skills including Graphic communication publications.
  6. Understanding of and commitment to equal opportunities.
  7. Strong organizational and management skills- ability to multi task and prioritize.
  8. Motivated to learn and take on new challenges.
  9. Willingness and capacity to volunteer.
  10. Unparalleled passion and commitment for youth development.

Although ITF Office interns enjoy limitless opportunities, ITF does NOT provide any kind of compensation. ITF staff operate on a full time volunteer basis for a minimum of 6 months contract. They are responsible for all basic expenses such as home – office transportation, accommodation, etc. ITF ONLY provides direct operational expenses such as staff transportation to a meeting outside of the office, field visit, operations, etc.

How to apply:

Like our Facebook page and follow us on Twitter.

Complete this application form: http://www.itfsecretariat.org/Volunteer.php

For any queries get in touch through volunteers.itf@gmail.com, Tel: +254770306839, @ITFSecretariat on Twitter & Facebook.