Tag Archives: affected-by-any

Business Process Manager Job in Kenya

Job Vacancy: Business Process Manager
 

The Role: To increase the quality of services while reducing costs and improve business processes by eliminating defects and enhancing quality while achieving and maintaining optimal levels of process performance.
 

Responsibilities

Skills and Qualifications

  • Ability to have a vision of the big picture.
  • Able to understand that changing one step in the process can impact other process activities.
  • Ability to change the hearts and minds of employees affected by any changes in the processes.
  • To engage employees to inspire and empower them to provide input into process change.
  • Ability to encourage employees to embrace new process once it is implemented.
  • Exceptional determination, self-motivation and interpersonal skills. Promoting a new process innovation to achieve the cultural shift required to help the organization embrace a new innovation.
  • Call Centre experience would be highly preferred


Only shortlisted candidates will be contacted

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