Tag Archives: internship

Kenya: Monitoring, Evaluation, Accountability and Learning Intern

Organization: Trócaire
Country: Kenya
Closing date: 27 Aug 2018

Trócaire envisages a just world where people’s dignity is ensured, where rights are respected and basic needs are met, where there is equity in the sharing of resources and where people are free to be the authors of their own development.

Trócaire is the official development agency of the Catholic Church in Ireland and has been working in Kenya for over thirty years. Currently Trócaire operates in informal settlements of Nairobi and Nakuru and in the ASAL Counties of Turkana, Baringo, Tharaka Nithi, Embu and Kitui and is implementing work in three key programme areas: Resilience and Humanitarian; Women’s Empowerment; Accountable Governance and Resource Rights.

Trocaire is recruiting a MEAL Intern to provide support to the MEAL manager in ensuring quality of programme and project design, implementation, reporting, learning and communication for Trócaire Kenya.

The MEAL intern will work under the guidance and supervision of the MEAL Manager.

The key roles and responsibility of the intern will be:

· Assist Programme Managers and partners in developing monitoring and evaluation systems, plans, methodologies and tools that capture relevant quantitative and qualitative data on project and programme results and impact.

· Assist Programme Managers and partners in the implementation of MEAL plans and tools.

· Assist Programme Managers in the compilation of Annual Programme Reviews and updated results frameworks

· Contribute to building staff and partner capacity on results-oriented programming, data collection, analysis and management

· Support the tracking of status of accomplishment of deliverables, based on set project/programme targets.

· Support the validation of data in all reporting templates monthly for all programmes

· Work with partners to ensure that numbers are captured e.g. targeting criteria (during mobilisation and field activities etc)

· Ensure that M &E tools are being used capture diversified info – gender, disability etc

· Ensure that project data is fed into databases (Kobo and Excel) accurately and according to a data calendar within deadlines.

· Perform rigorous data cleaning and field-level error reconciliations (Data Quality checks), jointly with the program team to ensure that the data sitting in the program data base is of integrity

· Participate in data reviews and narrative report reviews at multiple levels (partner, community and Trocaire).

·**Qualifications, Attributes and Other requirements specific to the role**

· Graduate degree in a directly related field, e.g. development studies, project management, operational research, statistics etc.

· At least 1 years’ experience working in the development sector, MEAL/programme management role.

Skills and Experience

· Knowledge of the principles and current approaches to MEAL, using both quantitative and qualitative methods, in all stages of programme cycle management.

· A good understanding of Ms Excel, Ms word, and other data management and reporting software.

Experience of designing and use of digital data collection systems is an advantage

· Demonstrated understanding and ability to work with and strengthen capacity of local partner organisations.

· Good understanding of institutional donor contract management

· Excellent knowledge of the key issues and trends in the development sector as a whole, especially as they pertain to Kenya.

· Strong data collection, analytical and reporting skills

· Ability to work both independently and in a team.

· Excellent written and oral communication skills in English and Kiswahili

· Excellent interpersonal and communication skills, both written and oral

·**Qualities**

· A sensitive and patient approach to advising and mentoring of partners

· Dynamic and willing to take initiative

· A team player but also willing and able to work with minimal supervision

· Capacity to be flexible and adaptable to changing contexts and priorities

· Empathy with and commitment to the principles of Catholic social teaching. ·

Experience of working with marginalised rural and urban communities.

How to apply:

For detailed Job Description, requirements and details of the positions, interested applicants should visit and apply through https://trocaire.workable.com/ by 23rd August 2018 .Prospective applicants must be committed to safeguarding children and adults against all forms of exploitation and abuse by signing Trócaire’s Safeguarding Policy.

Kenya: Roads Engineer (Retainer)

Organization: UNOPS
Country: Kenya
Closing date: 22 Aug 2018

Background Information – Job-specific

UNOPS plays a critical role in providing management services for our life-saving, peace-building, humanitarian and development operations. "I have seen many examples of how these activities help suffering people in troubled parts of the world.”-Ban Ki-moon, United Nations Secretary-General.

The United Nations Office for Project Services’ (UNOPS) mission is to expand the capacity of the UN system and its partners to implement peace building, humanitarian and development operations that matter for people in need.

UNOPS mandate is to act as a project delivery platform for UN system agencies, funds and programmes, international and regional financial institutions, intergovernmental organizations, donor and recipient governments, and non-profit non-governmental organizations. As a self-financing entity within the UN system, UNOPS must ensure that the projects it delivers meet client expectations in terms of cost, quality and time, while at the same time ensuring that these projects collectively meet a broader array of success criteria.
UNOPS is committed to achieving a truly diverse workforce.

East Africa Hub (EAH)

UNOPS EAH helps partners achieve their project goals in sectors including: governance, education, health, he environment, grant management and rural development.

UNOPS East Africa Hub (EAH) has over twenty years of experience working in East Africa, including large scale infrastructure projects. With a flexible and responsive presence throughout the region, UNOPS is able to scale up rapidly, through various mechanisms into high risk areas which have proven to be beneficial to partners.

EAH has its own Design Services Unit (DSU) which consists of design production office and engineering project management cell, consisting of Civil, Structural, M&E Engineers, Architects, Design Associates and Quantity Surveyors. The DSU carries out low risk engineering works and building structures. This generally involves concept designs, feasibility studies and low/medium risk designs that include buildings of up to 2 stories in height (as per the UNOPS design planning manual) and civil works that may include using standard designs of structures for rural roads. High risk building and structure designs are outsourced to specialist design firms.

Purpose and Scope of Assignment

Under the overall supervision of the Design Services Unit Manager, Roads Engineer will give his/her technical expertise as required to manage and co-ordinate any designs assigned and related documentation works. The consultant will be requested to work from home and be prepared to travel to any site in or around the countries under EAH as required and comply with UNDSS requirements.

Functional Responsibilities

Under the guidance of Design Services Unit Manager, the Roads Engineer will be required to undertake the following tasks:

  • Assist to carry out engineering design of roads and other structures according to the client’s design requirement and as per applicable international/local standards and codes of practices

  • Assist in Preparing comprehensive design documentation that include design briefs, specifications, design reports, drawings, bill of quantities and any other documents that address specific clients and stakeholder requirements when necessary.

  • Work closely with the Design Services Unit Manager, other Engineers, Quantity Surveyors and architects in the planning of projects, scheduling of tasks and developing an integrated design.

  • Responsible for timely delivery of the expected outputs for review by Design Unit Manager.

  • Act as the responsible focal point for the specific projects she/he provides support and guidance, and assists in resolving site problems, as necessary.

  • Assist in monitoring delivery of services design documents. Highlight possible none or late delivery prior to the event.

  • Assist in Carrying out site inspections, site supervision, site investigations, technical reviews and assessments to gather field data and design information as required.

  • Assist in the development of specifications, procedures and QA/QC protocols when required.

  • Proactively assist the Design Unit Manager in managing the design projects, ensuring that they meet the high standards expected by UNOPS, while delivering the program within its time and budget constraints.

  • Carry out research and identify appropriate technologies/techniques/designs that can be incorporated in the project design.

  • Assist in reviewing and certifying design documentation as a third party independent body when required.

  • Maintenance of project documentation

  • Perform any other duties as may be requested by the Design Services Unit Manager.
    **
    Monitoring and Progress Controls**

Planning and documentation for future projects including activities such as;

  • Estimations and evaluations.
  • Producing Bill of Quantities / Specifications / Drawings.
  • Surveys.
  • Needs assessments

Final Product

Project design and construction quality is high, observing all local/international and UN standards applicable and all relevant health and safety procedures are adhered to.

Education

  • Bachelor Degree in Civil Engineering from an accredited university is required
  • Advanced Degree in Roads Engineering from an accredited university is desirable

Experience

  • Minimum 4 years’ experience in Roads Engineering Design and implementation.
  • Candidates with experience working on international/local projects in conflict/disaster prone areas are preferred.
  • Skills in Infrastructure- roads are essential

Languages

  • Full working knowledge of English is essential.

Competencies

  • Integrity and Inclusion: Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
  • Leading Self and Others: Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
  • Partnering: Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
  • Results Orientation: Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
  • Agility: Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
  • Solution Focused: Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
  • Effective Communication: Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life harmonization – UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

Contract type, level and duration

Background Information – UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.**East Africa Hub** Located in Nairobi, Kenya, the East Africa Hub manages a growing portfolio of engagements, including associated strategic and operational risks. The East Africa sub-region currently consists of an established Operation Centre in South Sudan and a portfolio of engagements managed by the Kenya based East Africa Hub office. This includes primarily transactional projects in partnership with the Nairobi based UN Agencies UN-Habitat and UNEP, and multiple ‘operational’ projects in Somalia, Tanzania, Burundi, Uganda, Kenya and several island states.

How to apply:

Click below link to apply for this position

https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=16201

Kenya: Request for Proposal – Consultancy for the Provision of Digital Marketing and Management Services

Organization: World Animal Protection
Country: Kenya
Closing date: 20 Aug 2018

Background

World Animal Protection World Animal Protection, formerly World Society for the Protection of Animals (WSPA), is a global animal welfare organization with nearly fifty (50) years’ experience in safeguarding the lives of animals around the world. Our vision is “A world where animals live free from suffering” and we work to end the suffering of animals around the world through strategic campaigning and by providing evidence based lasting solutions. We aim at putting animal welfare on the global agenda and demonstrate that what is good for animals is good for the world. One of our campaign areas is Better Lives for Dogs campaign through which the organization intends to transform the welfare of dogs through Responsible Dog Ownership.

Key objectives of the consultancy
i. To develop and implement a high octane Digital Marketing Strategy that addresses engagement and conversions through our website in four specific campaigns; Better Lives For Dogs, Animals in Farming, Animals in Disaster and Animals in the Wild. The conversation will be driven specifically through our website.
ii. Design, develop and execute a compelling digital campaign that will bring in at least 20,000 new supporters on our platforms.
iii. To create and execute digital advertisements to increase engagement and conversions through our social media channels and the website leading to petition and pledge sign ups. The target for petition sign ups within the three months is 20,000 new sign ups.
iv. To create new and focused digital content for use during the user journeys. This content will be channeled through Marketo (Email Interface through our weekly newsletter), Facebook (Number of posts per day will be agreed upon), Instagram and You Tube Pages. The consultant will curate, develop, advise and promote this content.
v. To carry out an audit of our social media channels and website to identify the challenges and opportunities to grow our reach, increase brand awareness and drive supporters (followers to take action)

Description of the Assignment
World Animal Protection uses social media to create lasting change for animals. We use social media Twitter, Facebook, Instagram and YouTube to drive high engagement and conversions through our Website. To effectively achieve this, we are looking for a Digital Agency with experience in developing digital campaigns to drive our digital work through effective social media buying, targeting and content delivery.

The agency will be tasked to;
i. Carry out a social media and website audit to identify the challenges and opportunities to inform the digital strategy and future online initiatives. The audit will be done in the first two weeks in September ahead of the campaigns launch.
ii. Develop and implement a high octane Digital Marketing Strategy that will ensure high engagement and conversions through our social media channels to the website.
iii. Develop an online design/prototype for our local Animals in Farming petition landing page. This should be informed by our website structure and the opportunity to maximise on our website visitors for conversion.
iv. Curate and develop content for our engagement supporter newsletter. This content will be sent out weekly to during the campaigns period. (September to November).
v. Develop high quality multimedia content for our different channels aligned to the different campaign areas. These comprise but not limited to animations, GIFs, messages and short videos.
vi. Promote and integrate our SMS platform to prompt more people to sign petitions and continue to be active supporters by moving them through the supporter cycle.
vii. Develop a content testing plan to inform what works for our active audiences.
viii. Link World Animal Protection to animal welfare social media influencers in Africa and use them to influence online campaigns in the next three months.
ix. Work closely with the organization digital team to run integrated paid search web and social media campaigns for the campaigns mentioned to create engagement and conversions.
x. Provide recommendations and execute steps for new keyword opportunities to be used during SEO optimization, social media campaigns structuring, targeting, copy, and other aspects of paid search and social media paid advertisement.
xi. Provide optimization and performance evaluation to achieve better results for the campaigns in target.
xii. Generate regular reports for all major metrics, goals tracking, and other paid search initiatives.
xiii. Provide a weekly comprehensive report on the campaign progress.
xiv. Provide recommendations to World Animal Protection to test new digital acquisition strategies
xv. Design, launch and publicize a petition with a target of 20,000 signatures over the three months period.

Duration and Timeline of Consultancy
The duration of this assignment is September – November 2018

How to apply:

For details on the complete Request for Proposal (RFP), the scope of the consultancy, and how to apply, follow this link to our website: https://www.worldanimalprotection.or.ke/jobs-and-internships

Kenya: Consultancy – To Supply a SMS Platform, with Short Code, Bulk SMS Hosting, and Maintenance, Support and Training

Organization: World Animal Protection
Country: Kenya
Closing date: 20 Aug 2018

Background

World Animal Protection is a Non-Governmental Organization (NGO) working in Africa and across the world to protect animals. World Animal Protection works in four thematic areas; Animals in Farming, Animals in Communities; Animals in Disasters and Wildlife. We advocate and campaign for animal welfare; a world where animals live free, a life without cruelty and suffering. World Animal Protection seeks IT firm/Company to develop, install, supply, host, maintain, and support a short code and bulk SMS platform to develop supporter leads (via subscription and call to action), promote reporting on animal welfare issues, and allow mass broadcast of animal welfare related information.

Purpose of the SMS Platform
World Animal Protection runs a series of campaigns and direct programmes in several Africa countries including Kenya, Sierra Leone, Ethiopia, Uganda, Tanzania (Zanzibar), and Ivory Coast. The SMS platform will be the main key connector for World Animal Supporters.

The SMS Platform will enable World Animal Protection to achieve the following;

a) Expand our network of supporters/activists through subscriptions and sign ups to our toll-free number
b) Enable World Animal Protection to send out related information intended to raise awareness across the four thematic areas i.e can send SMS starting with the word Rabies, El Nino etc
c) Generate call to action (A SMS that prompts people to respond to action. i.e once they subscribe they can take action via SMs.. i.e can answer a series of questions. Tell your Governor Dog’s Lives Matter, sign up to petitions on the website.
d) Enable World Animal Protection to do mass broadcast in certain countries by giving us access to the mobile numbers in that country.

Geographical Scope of the SMS Platform
Kenya and Sierra Leone with provision to roll out in three more countries in the next three years.

Portfolio of the Company
a) At least 5 years’ experience in development of SMS-based platforms and carrying out focused
campaigns. Should possess strong working knowledge of public engagement;
c) Proven experience of running campaigns and generate calls to action via SMS
d) Demonstrated analytical and research skills with SMS
e) Knowledge and capability to engage key local public audiences who are important in decision-making on sustainable energy issues in the target countries.

Requirements for submission
a) A technical proposal detailing the methodology and work-plan to be followed to perform the task
b) Financial proposal detailing your professional fees (State if tax inclusive)
c) Demonstrate your capacity to undertake the task and provide reference as appropriate.
e) Support documentation e.g. registration, tax registration certificates.
f) Any other information that may be useful for reference may be cited and later provided if requested
g) Furnish World Animal Protection with references for their work
h) Have licensing from Authorized government agency as a Telco

How to apply:

For details on the complete Terms of Reference (ToRs), the scope of the consultancy, and how to apply, follow this link to our website: https://www.worldanimalprotection.or.ke/jobs-and-internships

Kenya: Request for Proposal – Consultancy to Develop and Implement Creative Plan and Events for Farming Week

Organization: World Animal Protection
Country: Kenya
Closing date: 20 Aug 2018

Background to World Animal Protection

We are active in more than 50 countries. From our offices around the world, we work with local partners, animal welfare organisations, businesses and governments. We help people to find practical ways to prevent animal suffering worldwide. We collaborate with national governments and we have formal relationships with international bodies including the Food and Agriculture Organization, the United Nations Environment Programme, the Council of Europe and the World Organisation for Animal Health (OIE). We seek national and international policy change to improve the lives of millions of animals, because animal protection is a fundamental part of a sustainable future.

Scope of Requirement

World Animal Protection has set October as the month of the BIG arming Push. The October Farming Push is intended to raise awareness on the plight of farmed animals in Africa – with a special focus on pigs and chickens. The intended audience for this work is key industry players, value chain actors, governments and the public (consumers) who we believe have the biggest power to make change for farm animals. We will engage these audiences through mainstream and social media platforms, conferences, workshops and exhibitions in the hope of them taking meaningful action to ensure farm animals. We have also identified popular culture – Art, music and poetry a key driver of our campaigns- We shall build on our earlier partnership with Kenya Cultural Center to reach out and work with the performers on this aspect.

About this Consultancy

The nature of this consultancy is three –fold. At the first level, the creative agency will develop the creative concepts, messaging and a communication pathway for the Farming Week in Africa.

At the second level, the creative agency in consultation with World Animal Protection will execute and implement the creative components for the successful completion of the Farming Week by applying the creatives to successful overall feel of the

At the third level, the Creative Agency will organise and promote all on-ground work activities including identifying and working with creative artists, puppeteers in close collaboration with the Kenya National Theatre.

1. Development of creative concepts and communication pathways for the Farming Week Campaign

At this level, the successful bidder will develop a comprehensive creative strategy with messages and concepts for use during World Animal Protection Farming Week. This creative work should stagger around the following topical days World Farm Animal Day, World Animal Food Day, World Egg Day and World Food Day. The locations of the work are Nairobi, Kisumu and Uganda- Kampala.

The creative components should promote uptake of behaviour and attitudinal change that will deliver a positive change for farm animals among the target audience. The creative components should leverage uptake of the key actions by policy makers, consumers especially around transportation and use of AMR.

The scope of the consultancy will, therefore, entail generation of an Africa-centric communication theme for the entire campaign as well as specific messages for target groups.

World Animal Protection anticipates that the successful consultant will use a participatory, consensus building process to interrogate barriers and involve creative messaging and material development process that involves stakeholders and beneficiaries. The consultant will develop a comprehensive plan to mobilize all sectors of society to promote and increase adoption of positive behaviour for pig farming, anchored on demand by pig consumers to pig processors and producers to guarantee higher animal welfare for farmed pigs.

Specifically, the consultant will;

  1. Review reports of recent studies and isolate relevant knowledge, attitude and practice issues around Farm animals in relation to consumer’s attitudes and beliefs across Africa.

  2. Organize and facilitate strategy and message development workshop focusing on various farm animal issues.

  3. Develop concepts and rationale for IEC materials around the Farming Week Campaign.

  4. Develop creative concepts for assortment of campaign materials and related IEC materials.

  5. Develop sharp and focused messaging that will drive traffic to our website and influence media

  6. Leverage on their media network to get the media to profile and hook on the campaign.

  7. Pilot test the materials and messages developed in local languages

2. Generate and develop media materials for the Campaign In this level, the creative agency will implement and execute the communication concepts by actualising them to the feel and impact of the campaign. The creative Agency will also execute on-ground communication pathways including on air, online and offline communication activities. The Creative Agency will also deliver on the communication asks (informed by part one of this consultancy) during the Farming Week.

  1. Organise and Promote Close Collaboration with Artists and Performers For the Artistic on -Ground Activations

At this level, the Creative Agency will work and coordinate all performers, artists and poets during the Farming public dialogue at the Kenya National Theatre. Specifically, the successful bidder will;

a) Identify the artists and performers to work with

b) Organise trainings with performers and World Animal Protection

c) Adjudicate and judge the competition this will entail developing rationale and performance indicators for the artists

d) Monitor and capacity build the performers ensuring that they continue the work even after the one month.

e) Pay any perdiem, performance fees and transport and related logistics to the performers.

In Summary, the Creative Agency will;

i. Step down IEC materials and creative concepts from our international office to fit local context and structure..

ii. Generate creative concepts for the necessary IEC materials including banners, print outs, info packs for the campaign upto to World Animal Day and related events.

iii. Deliver, graphic design and desktop publishing concepts and ideas.

iv. Execute the concepts through delivering of agreed IEC materials

v. Identify and position communication materials in premium media

vi. Work with World Animal World Protection and her partners to develop a newspaper supplement for the media profiling and leveraging (World Animal Protection will pay for the supplement directly to the media house) please do not quote for this.

vii. Identify and book appropriate media houses for Talk Shows (World Animal Protection will pay directly – do not quote for this)

viii. Collect Bio data and profile from the participants of this and other events event

ix. Organise related public appearances at World Animal Protection related events.

x. Coordinate – transport and logistics for the press and related media people

xi. Develop short video coverage from the event

xii. Take photography, video and necessary stills and footage at the World Animal Day and related events.

xiii. Cut to tape and develop web- based presentations for the website

xiv. Generate leads for coverage and progression

xv. Manage media logistics

Post Milestones Activities

Post the event the Creative Agency will deliver the following;

a) Collate information and data generating from the event for future contacts

b) Develop a best practice report in anticipation of forthcoming events

Deliverables:

The deliverables for this assignment will include:

i. A draft inception report covering consultant’s interpretation of the TOR and approach.

ii. Assorted draft creative concepts

iii. Thumbnail messages

iv. Initial drafts of opinion pieces and creative pieces for publicatios in the media and influential journals.

v. List of participants and attendees of the various events.

vi. Final messages and materials in both soft and hard copies ready for bulk printing.

1. Expected Profile of the Consultant(s)

Minimum qualification requirements:

  1. Relevant work experience related to creatives for farming systems.
  2. Proven record in developing comprehensive Creative Systems strategies, with particular focus on farming systems.
  3. Prior experience of working in a multi-stakeholder environment including community groups, local and international NGOs, the media and multi-level government structures;
  4. Demonstrated analytical and strategic planning skills;
  5. Sound knowledge of animal welfare issues in a development context;
  6. A demonstrated ability to write concise consultancy reports.
  7. A recognized university Master’s Degree in, communication/journalism, Veterinary, Ethology or related social science discipline;

How to apply:

For details on the complete Request for Proposal (RFP), the scope of the consultancy, and how to apply, follow this link to our website: https://www.worldanimalprotection.or.ke/jobs-and-internships

Kenya: Business Analytics Specialist

Organization: UNOPS
Country: Kenya
Closing date: 21 Aug 2018

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Background Information – Job-specific

The United Nations Support Office in Somalia (UNSOS), under the overall umbrella of the Information and Communication Technology Division (ICTD) of the Department of Field Support (DFS), requires the capacity to address the resource intensive and specialized tasks related to readiness for deployment of the Umoja Extension 2 projects, pilot roll out of demand planning and track and trace functionalities and the improvements to the Foundation and Umoja Extension 1 functionalities.

UNSOS through this agreement, aims to establish a small technical support team in Nairobi with the following objectives and end state:

* Support with continuing issues related GDP through users’ support, on the job training and engaging with the appropriate stakeholders; the establishment of business intelligence capacity in data sourcing, data quality audit and governance; the development and roll out mission BI tools, and providing SAP expertise for the mission’s involvement in the TAG and the pilot activities for UE2 Demand Planning and track and trace functionalities.

* 70 SAP users in Mogadishu, Nairobi and Mombasa receive support and on the job training through UNOPS team on how to effectively process transactions using GDP rolled out functionalities; business intelligence unit in UNSOS has produced and distributed a set of daily, weekly, and monthly supply chain end to end performance metrics tools and reports; 5 staff in the quality assurance unit have been trained in the requisite Umoja modules to facility quality management; 15 warehousing staff have been trained and provided daily support through UNOPS expertise in SAP and Warehousing on how to effectively plan, execute, monitor and control physical warehouse activities enabled by Umoja from initiation through completion ensuring data accuracy and timeliness; Mission’s UE2 pilot and deployment activities have been properly planned, scheduled and completed on time in adherence to DFS overall UE2 deployment schedule of activities.

* UNSOS, as pilot site, will strengthened the effectiveness and efficiency in using Umoja foundation and GDP deployed functionalities, successfully achieve UE2 piloting objectives and subsequently achieve a successful roll out of Phase 2 and Phase 3 of UE2 with appropriate change management and training programme.

Functional Responsibilities
Under the overall supervision of UNOPS Senior Programme Manager or designated officer and within delegated authority, the incumbent will directly work with UNSOS teams and will be required to perform the following duties.

  • Perform Project Management activities;
  • Create technical documentation and provide end user training and documentation, as required;
  • Contribute to the tracking and reporting times and efforts invested on the assigned tasks;
  • Provide assistance in developing, deploying, and managing mission support management's data collection and analytics-based reporting solutions to provide actionable intelligence to mission senior management team and to mission support unit and section chiefs.
  • Provide support to the implementation of BI in UNSOS to include elements such as the delivery of standard and ad hoc reports, dashboards.
  • Interact with, support, and consult with all UNSOS Pillars' Sections /Units to define key performance indicators, standard and ad-hoc reports that enable business decision.
  • Assist in coordination of business and scope analysis, gathering of requirements and documentation, preliminary system analysis, data cleansing and enrichment, migration, and change management initiatives;
  • Assist in day to day operations and additional front loading preparatory technical and business process re-engineering and integration within the scope of overall UE2 for UNSOS;

  • Provide SAP assistance for the mission’s involvement in the Technical Advisory Group (TAG) and the pilot activities for UE2 Demand Planning and track and trace functionalities;

  • Support in enforcing known policies, procedures, and compliance requirements that improve the overall operation and effectiveness of the Business Intelligence unit•

  • Build procedures to extract, transform and load non-Umoja data where required to enrich data retrieved from the existing Umoja Business Intelligence (BI) system.

  • Participate in the coordination between clients and Umoja BI to identify existing reporting assets and resolve any issues therein.

  • Assess Business Intelligence (BI) training needs; identify, design and coordinate the delivery of BI training programs to staff at all levels.

  • Support the delivery of both certified and focused functional business intelligence training workshops to UNSOS.

  • Undertake to provide functional and technical support for Umoja business intelligence related matters.

  • Perform other ICT related duties as required;**Impact of Results**
    The expected impact will be enhanced, efficient solutions as part of overall UE2 and pertinent BI deliverables for UNSOS.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements
Education:

  • Master’s Degree, preferably in Business Administration, IT or other relevant discipline is required.
  • A Bachelor’s degree in combination with additional two years of experience may be accepted in lieu of the Master’s degree.
  • Secondary education in combination with additional eight years of experience may be accepted in lieu of a Master's degree.**
    Experience:**

Required

  • Minimum 2 years of experience required in any of the following areas: business intelligence, analytics, administration, management, budget/finance, training or ICT areas.
  • Minimum 2 years of working experience with reporting and analysis;
  • Minimum 2 years of experience in working with Umoja or other ERP solutions;
  • PRINCE 2 foundation;
  • Experience in quality assurance of systems;

Desirable

  • Experience in defining and documenting system requirements;
  • Experience in multinational working environment;
  • Knowledge of Power BI;
  • Experience in asset management;
  • Excellent communication skills and good IT understanding
    Language Requirements:

  • English and French are the working languages of the UN. For this job opening, fluency in English (both oral and written) is required; knowledge of another UN official language is desirable.

Contract type, level and duration

Contract type: ICA
Contract level: IICA1
Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life harmonization – UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information – UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information: Sustainable Development Cluster(SDC)

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

How to apply:

ttps://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=16137

Kenya: Consultant – Shenzhen Project Assistant,(Nairobi), Deadline: 7 August 2018

Organization: UN Human Settlements Program
Country: Kenya
Closing date: 07 Aug 2018

CONSULTANCY JOB OPENING Issued on: 31st July 2018

ORGANIZATIONAL LOCATION:

Urban Economy Branch, UN-HABITAT

DUTY STATION:

Nairobi

FUNCTIONAL TITLE:

Consultant – Shenzhen Project Assistant

DURATION:

4.5 months

CLOSING DATE:

7th August 2018

BACKGROUND

The United Nations Human Settlements Programme, UN-Habitat, is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all. The Urban Economy and Finance Branch of UN-Habitat has the mandate to promote local capabilities of local governments to develop financial instruments to keep pace with the demands of rapid urbanization.

Globally, there exists a disconnection between spatial and economic planning. This has resulted in a failure to leverage emerging economic geography for competitiveness and development, at both the local and national scales. This is particularly true in the case of rapidly urbanizing countries, which are at a critical point in their history. They will either be able to leverage their growing cities to transform their economies or succumb to the transfer of poverty from rural to urban areas. The history of Shenzhen is one success story of the urban transition going hand-in-hand with a transition to industry, and then to a knowledge and technology-based economy. Shenzhen’s story presents lessons for growing cities, special economic zones and new cities worldwide.

UN-Habitat and Shenzhen Association for International Culture Exchanges share common visions and objectives for the sustainable urban development in the urbanizing China and are committed to wrap up the experience and lessons with regard to the development of Shenzhen Municipality over last 40 years. As they recognize the benefits of genuine, substantive cooperation according to Shenzhen’s development experience and UN-Habitat’s principle for building sustainable cities. In order to build an effective and close collaborative platform based on the above, they have agreed to collaborate together in the preparation of a publication titled, “Rapid transformation of Shenzhen, China: the role of economic, spatial planning and environmental policies”. The projects main objective is to provide a balanced review of the Shenzhen city’s development with emphasis on the role economic, financial and spatial planning policies/strategies have played in its economic achievements as well as to better understand current issues related to its role in the global economy and its status as a global scientific and technological powerhouse.

The goal of this project is to document the story of Shenzhen’s development. It will closely look into the role of spatial planning in its economic achievements, as well as current issues related to its role in the global economy and status as a global scientific and technological powerhouse.

RESPONSIBILITIES

Under the supervision of the Branch Coordinator, Urban Economy and Finance Branch, the consultant will be responsible for the following tasks and outputs:

  1. Prepare the implementation plan of the project

  2. Assist in contacting the selected authors

  3. Assist the project team with the coordination of upcoming missions to Shenzhen

  4. Plan for the two project workshops in Shenzhen and Nairobi

  5. Organizing the draft and final version of the Shenzhen publication

  6. Assist in the launching of the Shenzhen publication in New York

  7. Perform other duties as requested by the supervisor

COMPETENCIES

Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively in English or Chinese; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailor’s language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

EDUCATION

The consultant must have an advanced degree (master’s degree or equivalent) in economics, engineering, management, environment or related field.

WORK EXPERIENCE

The consultant should have experience in the following areas:

  1. Minimum of 2 years work experience in project implementation and development

  2. Previous working experience in international development agencies or the United Nations is desirable and will be an added advantage

  3. Demonstrated experience in working with local governments and in developing countries

  4. Previous working experience in the areas of urban economic development and municipal finance.

LANGUAGE SKILLS

English and French are the working languages of the United Nations Secretariat. For this consultancy, fluency in oral and written English and Chinese is required.

REMUNERATION

Payments will be based on deliverables over the consultancy period. There are set remuneration rates for consultancies. The rate is determined by functions performed and experience of the consultant. The fees will be paid as per agreement.

How to apply:

Applications should include:

· Cover memo or motivation letter (maximum 1 page)

· Summary CV (maximum 2 pages), indicating the following information:

  1. Educational Background (incl. dates)

  2. Professional Experience (assignments, tasks, achievements, duration by years/ months)

  3. Other Experience and Expertise (e.g. Internships/ voluntary work, etc.)

  4. Expertise and preferences regarding location of potential assignments

  5. Expectations regarding remuneration

· UN Personal History Form (please use the United Nations standard personal history form available upon request or via: http://www.unhabitat.org/content.asp?typeid=24&catid=435&id=3867)

· Proof of relevant work (at least two)

Please be advised that since April 15th 2010, applicants for consultancies must be part of the

UN-HABITAT e-Roster in order for their application to be considered. You can reach the e-Roster

through the following link: http://e-roster.unhabitat.org

All applications should be submitted to:

Ms. Joyce David

UN-HABITAT

P.O. Box 30030, 00100 Nairobi, Kenya

Email: Joyce.David@unhabitat.org

Deadline for applications: 7th August 2018**

UN-Habitat does not charge a fee at any stage of the recruitment process. If you have any questions concerning persons or companies claiming to be recruiting on behalf of these offices and requesting the payment of a fee, please contact: recruitment@unon.org

2 Clerical Officers Jobs in Kenya

HR & Administration Officer Job in Kenya – NGO

HR & Administration Officer


The Girl Child Network (GCN) is an independent, non-political, non-religious, not for profit membership organization of over 300 organizations that includes key government ministries, departments and individuals working to improve the status of children in Kenya with emphasis on the girl child. The Network was born in 1995 as a follow up of the Beijing Platform for Action and impleentation of Article 12, The Girl Child.

Job Summary

The office holder will be responsible for managing the day to day operations and administration of GCN office. S/he shall manage the administration of the human resource policies, procedures and programs.

The job holder shall coordinate HR practices and objectives that will provide an engaging work environment, high performance culture that emphasizes valuing people, growth, fun and is results driven to deliver on impact. The job holder will also have additional tasks relating to the Executive Director’s office that includes but not limited to; managing ED’S internal & external communication, diary-appointments/ meetings and logistical tasks.

Qualifications

·         The successful candidate should possess a minimum of a Bachelor’s degree in Social Sciences with specialization in human resource management and administration.

·         S/he must be a member of the Institute of Human Resource Management (IHRM) and Academy of Certified Human Resource Professionals.

·         The preferred candidate shall possess a minimum of three (3) years’ professional experience in a similar position.

·         S/he should have strong knowledge of labor/employment laws and skills in counseling, psychosocial support, analytical, communication and interpersonal skills.

How to Apply

Interested candidates who possess the required qualifications can send hard copy applications with detailed CV and relevant credentials, with current and expected salary, a day time telephone contact and names of 3 referees to

Girl Child Network, 
P. O. Box 2447 -00200, 
Valley View Office Park Building-City Park Drive, 
off Limuru Road, 
Nairobi

or email to: recruitment@girIchildnetwork.org with a cc to: girIchildnetwork18@gmail.comApplications for all the positions close on 7th August 2018 at 4.00 p.m. Candidates from the target regions are encouraged to apply.

Only Shortlisted candidates shall be contacted.

Banking Jobs in Kenya – CBA

IT Support Operations Officer


DEPARTMENT: INFORMATION TECHNOLOGY

REPORTS TO: TEAM LEADER, IT SUPPORT OPERATIONS

JOB PURPOSE STATEMENT

The IT Support Operations Officer role is responsible for the provision of ICT support to the Core Banking Systems and other Business systems by providing technical assistance, analysis and solutions to issues reported or escalated from the service desk and the Daily COB (Close of Business) activities are performed across all Core Banking platforms as per the documented procedures.

The role applies incident and problem management processes to provide resolution to incidents or appropriate workarounds for problems while seeking to proactively and continuously improve support to the bank’s internal and external customers.

Key Responsibilities

·         Daily COB Services: To execute all Daily COB (Close of Business) activities performed across the Core Banking Systems as per the documented procedures. (30%)

·         Incidents Management: To provide 2nd Level Support and ensure the resolution of service incidents escalated to the Support Operations Team, and/or provision of appropriate workarounds for incidents escalated as problems within the agreed SLA. (30%)

·         Problem Management: To escalate problems and continuously engage with the 3rd level and/or 3rd party support vendors to ensure timely resolution of all escalated system faults/bugs on the Core Banking and other Business Systems. (20%)

·         System Administration: Perform day-to-day administration duties across the Core Banking and Business systems platforms so as to ensure system stability and consistent levels of service delivery. (15%)

·         System Reporting: Analysis, design and generation of various reports in an accurate manner and distribute in an effective and timely manner. (5%)

Competence Requirements

·         Technical skills to effectively perform ICT support activities/tasks in a manner that consistently produces high quality of service.

·         Demonstrable track record in the complete systems analysis cycle and relational database design skills.

CBA(K)HR DEPARTMENT 2018

·         Interpersonal skills to effectively communicate with and manage expectations of internal customers and other stakeholders who impact performance.

·         Attention to detail, ability to multi-task, good time management skill, prudent prioritization and effective structuring of work assignments.

·         Self-empowerment to enable development of open communication, teamwork and trust that are needed to support true performance and customer-service oriented culture.

·         Team player and able to work with minimum supervision.

·         Innovative and enterprising in order to identify and accept change opportunities and effectively forecast impact of change and advice/implement interventions to mitigate risk.

·         Highly analytical in problem solving with the ability to apply original and innovative thinking

Qualifications

·         A Bachelor’s degree in Computer Science, Information Technology or related field.

·         Minimum 3 years’ experience with 2 years in an IT service support, systems analyst or service management role within a large highly digitized organization managing mission critical systems.

·         Minimum 3 years working experience in a busy IT environment as a systems analyst with hands on role in enterprise database management, application management and relational database design.

·         Minimum 2 years support of the current core banking system in the bank (T24) and a certification or recognized approved training in the same.

·         ITIL Foundation certificate.

·         One or more IT certifications such as in Microsoft systems, UNIX or Oracle will be an added advantage.

·         Good understanding of the financial services and how IT contributes to the success of the financial institutions.

·         Sound knowledge of Information technology and related support architectures.

How to Apply

Quality Analyst, Customer Experience 

Reports To: Quality Assurance Manager, Customer Experience

Job Purpose Statement

Responsible for determining if the customer experience services provided by CBA are meeting set quality standards. Assessing quality of service delivery at all customer touch points and making recommendations that translate into superior customer experiences. Close partnering with teams under Quality Assurance Program to positively influence performance that ensures achievement of CBA Customer Experience KPIs.

Key Responsibilities

·         QAP Quality Assurance Partnership Program: Establishing and maintaining constructive and cooperative working relationships with other departments and stakeholders to ensure all customer queries and requests are handled within laid down processes and SLA (30%)

·         Customer Touch Point Quality Conducting Service Audits at all customer touch points so as to safeguard consistency in adherence to and effective application of established policies, processes, procedures and tools in achieving optimal efficiency (20%)

·         Process Improvement Closure of feedback cycle through analysis of customer feedback and provision of recommendations based on gaps identified from internal processes to improve customer experiences (20%)

·         Reporting Developing standardized testing methods and recommending process improvements based on data collected. Periodic preparation and analysis of Customer Experience reports and statistics in conjunction with relevant user departments to ensure implementation of corrective actions aimed at enhancing customer experience. Document quality reports, and effectively communicate the same ensuring uniformity in assessments and acceptability from users, escalating customer issues for further investigations (15%)

·         Risk Management Assist in ensuring all reports and activities comply with bank requirements in terms of rules policies and directives that eliminate any audit finding pertaining to established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment.

·         Minimization of exposures to and impact of risks associated with service provision in line with Bank policies, CBK, BOT and BOU, BOR regulatory guidelines, Consumer protection act (Kenya) and any other consumer guidelines as guided by country of operations (15%)

Competence Requirements

·         Ability to work independently, self-directed and solutions-oriented and should be able to carry him or herself.

·         Excellent interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance

·         Knowledge and effective application of all relevant banking strategies, policies, processes, procedures, guidelines and project management methodology and to consistently achieve required compliance standards or benchmarks

·         Knowledge and understanding of emerging industry trends in Customer Experience

·         Should possess the sound organizational and planning skills with a solid an attention to detail.

·         Problem solving skills

·         Innovativeness and root cause analysis

·         Knowledge on internal bank policies, strategies, processes and procedures to consistently achieve required Compliance Standards or benchmarks

·         Planning and organizing skills for effective planning and execution of tasks and projects within timeframes and budget.

·         Excellent written and oral communication skills

·         Quality orientation to ensure consistency in adhering and uphold performance standards for SLAs and quality of documentation.

·         Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.

Qualifications

·         University degree Upper 2nd Class Honors or 3.0 GPA

·         At least 5 years’ progressive working experience in a Customer Service environment, preferably in a Service supervisory role

·         Proficient in use of relevant MS Office applications and statistical packages.

·         Certification in quality Assurance an added advantage

·         Lean Six Sigma an added advantage

How to Apply